We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Everything is fine! The umbrella came faster than I expected. Very high quality, reliable and carefully packed. All as described the quality and reliable packaging and protection of the umbrella from damage during transportation. The umbrella is beautiful, neat, cute, openwork, just lovely! Just like I wanted. Fully corresponds to the photo. I'm happy with everything! Many thanks! Recommend!
Looks just like the picture and the mechanisms to open and close it are in working order. No clue if it will hold up long term but it is just like the picture and works as expected.
It came fast despite the virus. The quality is excellent, the color is white! Thank you!
Bought an ivory umbrella-liked it. The diameter of the dome in the middle of the wedges-80 cm, on the stretched corners of the wedges-90 cm. Taken for a photo shoot. Packed perfectly in a solid long tube. Everything was safe. I think we should sew the case, the thing is light, I want not to lose the product look. Thank you. Great item!!!
Very quickly came the goods, already for 2 weeks
So beautiful & perfect for wedding photos. A++ Thank you
Very beautiful umbrella thank you!
Umbrella came for 2 weeks without marriage packing in a tight tube, umbrella of good quality.
Hermososso super large. Beautiful. Hermososososssss
The order was about a month to almaty! Everything is packed perfectly! Quality is good as for this price! Thank you!
Beautiful, very useful for alcoy modernist week
The umbrella is beautiful. Delivery is fast. Really, i thought he was bigger. He looks bigger in the photo than actually. But maybe that's what you need from the sun. Thank you.
Best Price/quality. Top
Umbrella chic. Very satisfied. The parcel arrived in 2 weeks. Packed in a tight tube.
Excellent quality! Delivery early, well packed, all as expected. Super indicate!
Thank you for the fast delivery and great product. I wish prosperity to the business and health. The umbrella is strong enough. Heavy. Beautiful.