We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
On the way to Arkhangelsk only 19 days (of which 5 days was sorted in Arkhangelsk :))). Good packing. Everything is intact, everything works, although all the boxes are wrinkled-ordered 2 pcs. Colored and one blue... Not in the stretch of one Garland was enough just on the window 210 cm wide. No problem of 3 garlands can make one big. But the power cord is short... thanks and 5 stars.
OK. Good product
I really loved it
Well packed. Working. Looks beautiful. Connect, both separately and sequentially. I recommend.
Works very well
The shipment delayed what was indicated. He arrived in perfect condition. I recommend, they'll look beautiful at home.
Great Garland. Long wanted. Hung on the balcony. Nice not annoying. The difference from the cob is that the diodes are visible through, there are special holes in the board. And these diodes are more economical, cold... It came in a blown package plus in a box, whole, not bent. It's cool. If desired, it is enough to increase by the end of this tie the next Garland of the same denomination. Good luck to everyone, thank you
love a lot and I will order more for very years. Thank you so much
Good value for money!
Good product, all as in the description. Very well packed, the parcel will come intact!!! Delivery is pretty fast. Thank you and good luck! Definitely recommend!!!!;)
came in 11 days to Denmark. No damage to the parcel. they work super nice, i recommend .. yes I wold would I shop there again. .. -yes I would
Came quickly. Works. Blink only the same, in different ways it would be more interesting.
THE product arrived very fast, I bought on 18/09 and arrived in 04/10. I chose the product with LED COB and came without defect.
Fast delivered. Both packages smashed a little (damn post)but everything works. Hollow style has much better meteor shower effect than cob style. I know, i have both. Instead of 18 leds per tube, hollow style have 30 leds per tube, much smoother . Connection of two sets leeds to lower brightnes, its better connect each one individually. Two leds lights didnt work at start because of bad welding but i repared by myself.Generaly its good stuff.
Fast delivery, I liked everything. thanks