We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
The baby is happy and mom is happy. Large, loud enough, sound clean, powered by 3 finger batteries, not included. Thank you!
Great!! We love it!
Awesome :) I love it more than my son :D :D :D
Very happy, even I played on it! Thank you for the extra gift!
Very cool piano, children and adults in full delight
Got everything as in the description, everything works, you can adjust the sound, you can choose the sound of the instrument which will sound notes, you can also turn on and play melodies, in general I hope the child will like it, later I will finish the reaction :-), took as a gift. And I wish large orders and as quickly as possible to overcome all difficulties in the current situation!
It came fast and it's as described. Thank you.
My nieces really liked it
The game really liked. You can switch different tools, put in different sound. Thank you!
Very fast shipping. Ordered 25.12 received 05.01 The sound is clean, loud, there is volume control. Large, you can even adults easily play. Many different functions, sounds of different musical instruments, songs, repeat. And as a gift a mat for drawing)))
This is the right size mat for my Grandson who is little over 2. It works as described. It is made of good quality material. Thank you!! I recommend this Mat for your young ones.
Excellent Toy, the child liked it. And thanks for the gift)
Everything is super. I recommend
Very large mat. Looks cool. Well was packed. Came without damage. Batteries have not yet been inserted. The store as a gift put another small mat for drawing with a marker with water. I recommend product. :) :)
Cool while everything is OK))) children are happy