We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Goods to with a very safe and appropriate images. I am very happy... Little things that can make us happy
The goods came quickly for two and a half weeks, all as in the picture... Very beautiful twigs!!!! Thank you very much!
Beautiful! just like the picture
Looks even better than on pictures! <3
not like in the photo (we thought it's like a crown) but still love it. thanks for store
The goods came in two weeks, I really like it!
I love it
For such a price is excellent, it came quickly
Delivery to pskov about 3 weeks, looks great
very happy, as described...shipping was early. A little thin and delicate, but should fine for flower girls, for 1 day...thank you
Very pretty, pliable headband, looks exactly like the pictures.
First time ordering off of this site and I am very impressed of the quality for the price! Shipping was fast, under two weeks for this item. Will be using this as a hair vine for my wedding day in a month.
Super fast shipping and great quality! I'll be able to wear it in my hair to the wedding
Same as picture and description. Thank you
I really love it, just like the description and picture
Beautifully finished and good workmanship
Bezel 42 cm beautiful. we will dress for the New Year's matinee.