We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Works, the child is almost 3-afraid of her) the box was completely crumpled. The toy itself is in normal condition
I had to disassemble and modify because of the incorrect operation of the sensor.
Toy just Super) Buy will not regret. everything corresponds to the description. Batteries only quickly sit down
The parcel received, the appearance as in the photo, in action has not yet tried. Got quickly less than a month!
Its work, but when put battery insaid thear are no sounds or glowing eye!
Very interesting toy, play both children 3 years and adults. I recommend
The product came in good condition, everything works, the shark laughs cool when closing the jaw, the child will be delighted!)) thanks, I recommend!
Works. But the box is very torn. It is better to pack
Visually and functionally corresponds to the description. Children are delighted.
To irpena delivered 25 days. The game is interesting even for adults.)))
Very good and interesting toy, got safe and sound, came to Israel very quickly, this is the second order, thank you very much, the purchase is very satisfied, I recommend
Fast delivery no problem in working condition
Very nice toy
The toy fully corresponds to the description. the quality is very good. the child is very pleased.
Everything is ideal. Works exactly. Thank you all. Even adults as it is afraid to play with him.
Works perfectly, satisfied... thank you